The ward will be your ‘home base’ during your stay in hospital.

You will be taken to other departments for example for an examination. In this case, you will be accompanied by a ward nurse or a hospital porter.

Please let the ward staff know if you leave the ward. You can also fill in the card on your bedside table.

Daily routine

It is difficult to provide all the patients in our hospital with an accurate daily timetable but, in general, the day is planned as follows:

  • 07.30 - 08.30 hours: breakfast, tea, coffee
  • 09.30 hours: coffee, tea or soft drink
  • 12.00 hours: lunch
  • 14.00 hours: tea, coffee or soft drink
  • 15.30 - 16.30: hours: visiting hour
  • 17.30 hours: evening meal
  • 18.30 - 19.30 hours: visiting hour
  • 19.30 hours: coffee or tea
  • from 22.00 hours: quiet hours

Identification band

You will be given an identification band (wrist band) on admission. This states your name and other personal details. This is to ensure that all hospital staff can identify you, whatever the circumstances.

Nursing care

Every ward has a team of staff nurses, student nurses and trainees working under the guidance of a unit sister or charge nurse. You will be cared for by the same nurses whenever possible. If you have any questions or problems, you can always ask one of the nursing staff on your ward.

You will be given an identification band (wrist band) on admission. This states your name and other personal details. This is to ensure that all hospital staff can identify you, whatever the circumstances.

Medical care

In all but exceptional cases, you will have been admitted by the specialist you saw at the Outpatient Departments’. This specialist, or one of his/her colleagues, is responsible for the medical care you receive such as:

  • examinations
  • treatment
  • medication
  • dietary instructions

He or she will sometimes need to consult another specialist. If so, you will be seen by a different specialist or trainee specialist.

Ward doctor

The ward doctor with one of the nurses will come to see you at your bedside every day during his/her rounds to check your progress and plan your further care. The ward doctor is a trainee specialist who is responsible for the daily medical care you receive.
Patients are also seen a couple of times a week during a "major round". These rounds are carried out by the consultant specialist, ward doctor, and one or more trainee specialists.

Bronovo Hospital is a teaching hospital

Communicating knowledge and experience to students and doctors is an important element within our hospital. Medical students and trainee specialists do their practical training here. Trainee specialists are trained to become specialists.

This means that you will see medical students and trainee specialists regularly during your stay in hospital. Trainee specialists are fully qualified doctors. They may well be involved in your treatment under the guidance of your own specialist.

However, if you do wish to talk to your own specialist, you can ask one of the nurses to arrange this for you.

Hotelservice

During your stay in Bronovo, a member of the hotel service staff will be your point of contact for:

  • Food and drink
  • Cleaning your room
  • Renewing bed linen
  • Television, etc.

Some cleaning activities will be carried out by a member of the cleaning staff. Microfibre cleaning cloths are used for cleaning, using water only, without any cleansing agent. A cleansing agent is only used for sanitary facilities.

Clean cloths are used in each room in the ward: red for the sanitary (W.C. and bathroom) elements and blue for the remainder.

Some areas in the ward are cleaned by the nursing staff and, after a patient is discharged, a special team cleans and puts new bedlinen on the used bed.

If you have any questions about the cleaning, repairs or if there is something missing in your ward, you can report this to the hotel service staff on duty. He/she will ensure that this is dealt with or will report it to the relevant department.

Volunteers

A number of volunteers work on the wards.
For instance, trained volunteers give extra attention to the more vulnerable, older patients. Other volunteers - provided by the UVV (Union of Volunteers) - take care of flowers and fruit and assist in serving coffee and tea.