Information and Documentation Office

(Bureau Voorlichting en Documentatie)

The office is open on working days from 9.00 - 16.00 hours and is located in the Central Hall of the hospital. Telephone number: +31 (0)70 - 312 43 43 or +31 (0)70 - 312 42 74. E-mail: patvoor@bronovo.nl

Which services does the Information and Documentation Office offer?

• information material (pamphlets, brochures, magazine articles)  
• information about your visit to and stay in our hospital 
• specific 'Bronovo pamphlets' about examinations, treatments and operations  
• addresses and information material from patient organisations  
• information about health care in general  
• a listening ear  
• questions about rights, obligations and the complaints procedure

The office offers patients, visitors and other interested parties the possibility to inform and orientate themselves at their own pace.
It may happen that certain information is not immediately available. In that case the employees can assist you in finding the right person or organisation. The employees can also assist you in finding reliable patient information on the Internet.

Patient pamphlets
We have developed a large number of pamphlets for patient information. These pamphlets clearly explain the disease or condition, how any examination, the preparation, the operation and/or the after care proceed and which guidelines the patient is required to follow.

We also offer pamphlets about the course of events on various wards, such as Intensive Care, the CCU, the Stroke Unit, the Regional Centre for Heart Rehabilitation and Endoscopy. This is detailed and practical information.

Other information

• The MS Society has walk-in consultation hours every second Friday of the month from 13.30 - 15.30 hours to answer questions about MS.
• The Haagse Hout Support Group for Volunteer Carers has walk-in consultation hours every Thursday afternoon from 16.00 - 18.00 hours.