Quality and safety

Bronovo maintains a culture in which continuous quality control and improvement are paramount.

Quality care by everyone
Bronovo wants to be a hospital that offers excellent patient care with a high level of service. This is the focus of our mission. There are many facets to quality in hospital care. Our professional care providers continuously aim to deliver a high level of care. Another facet of quality is hospitality. Patients and visitors are our guests. Our nursing wards not only have a role in treating and nursing, but also “function as a hotel”. After all, customer service is an aspect of quality. As a patient, you wish to be treated with respect, be treated quickly, receive essential examinations and results in one go, etc.

Quality system
Bronovo implemented a quality system in 2003 in order to systematically ensure a good organisation, quality care and safe treatment. A quality system allows the board of directors and employees to organise care and service and to evaluate and modify them wherever necessary.

Of course working to improve quality and safety is nothing new. It seems obvious that a care organisation should aim at offering a high level of care and service. However, a quality system is needed in order to demonstrate the quality that is offered.

A part of the quality system is the safety management system, which ensures the safety of our patients: Bronovo highly values both quality and patient safety.

Quality system demonstrates quality.